Help & Policies

Shipping, returns & FAQ

Clear answers on how your order gets to you, and what happens if it isn't right.

Shipping

How long will it take?

1–2 days

Processing

Your order is prepared and handed to the carrier within 1–2 business days.

5–10 days

Typical delivery

We ship within the United States only. Most orders arrive 5–10 business days after they ship.

Tracked

Every order

You'll receive tracking information as soon as your order ships.

Delivery times vary by product and are typical ranges, not guarantees.

Returns

30-day returns, full refund

If something isn't right, you have 30 days from delivery to send it back for a full refund.

Can be returned

✓ Items in original, unworn condition with all packaging intact

✓ Items that arrived damaged or defective

✓ Items that arrived incorrect

✓ Items that don't match the product description

Can't be returned

✕ Items showing signs of wear or use

✕ Items with tags or packaging removed

✕ Requests made after 30 days

✕ Final sale or clearance items

✕ Personalized or custom items

How to start a return

01

Email us

Write to support@theadornedman.com with your order number, the item and the reason for return.

02

Send it back

Return shipping is paid by the customer. If your item arrived damaged or wrong, contact us within 7 days and we'll cover it.

03

Get your refund

Refunds are processed within 5–10 business days after we confirm we've received your return.

FAQ

Common questions

When will my order ship?

Orders are processed within 1–2 business days. You'll get tracking information by email as soon as your order ships.

How long does delivery take?

We currently ship within the United States only. Delivery typically takes 5–10 business days after your order ships. These are typical ranges, not guarantees.

Will my order arrive in one package?

Not always. Our pieces ship from different suppliers, so an order with more than one item may arrive in separate packages, each with its own tracking.

How do I track my order?

As soon as your order ships we'll send you tracking information, so you can follow it all the way to your door.

What is your return policy?

You can return items within 30 days of delivery for a full refund, as long as they're in original, unworn condition with all packaging intact.

Who pays for return shipping?

Return shipping is paid by the customer. If your item arrived damaged or you received the wrong item, contact us within 7 days and we'll cover return shipping and resolve it at no cost to you.

What can't be returned?

Items showing signs of wear or use, items with tags or packaging removed, requests made after 30 days, final sale or clearance items, and personalized or custom items.

How long do refunds take?

Refunds are processed within 5–10 business days after we confirm we've received your returned item.

How do I start a return?

Email support@theadornedman.com with your order number, the item you're returning and the reason for the return. We'll take it from there.