Refund policy

Refund Policy

The Adorned Man · Effective October 7, 2026

We want you to be happy with every piece. If something isn't right, here is how returns and refunds work.

Return window

You may return most items within 30 days of delivery. Items must be unworn or unused, in their original condition and packaging, with no signs of wear, damage, or alteration.

How to start a return

Email support@theadornedman.com with your order number and the reason for the return. We will reply within 1–2 business days with return instructions and the correct return address. Please do not send items back before you hear from us, as returns are processed through our supplier network and the address can vary by item.

Return shipping

You are responsible for return shipping costs unless the return is due to our error (damaged, defective, or incorrect item). We recommend using a trackable shipping method, as we cannot refund items that are lost in return transit.

Damaged, defective, or incorrect items

Please contact us within 7 days of delivery and include your order number and clear photos of the item and packaging. We will send a replacement or issue a full refund, including original shipping, at no cost to you.

Refunds

Once your return is received and inspected, we will email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days; your bank or card issuer may take additional time to post the credit. Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

To exchange an item for a different size or style, contact us within the 30-day window. We will confirm availability and arrange the exchange, or you can return the original item for a refund and place a new order.

Items that cannot be returned

Items marked final sale
Personalized or custom-made items
Items showing wear, damage, or alteration after delivery
Gift cards

Natural materials

Wood, stone, leather, and similar materials vary naturally in grain, color, and texture. These variations are part of each piece's character and are not considered defects.

Late or missing refunds

If you have not received a refund within the timeframe above, first check your bank account, then your card issuer, then contact us at support@theadornedman.com.